Delivery Information

Tracking With Royal Mail
Once your order has shipped, a tracking number will be emailed to you. Tracking numbers can be used here: Royal Mail Website
All orders placed will be dispatched same or next day of purchase. We use '1st Class Tracked' as a standard shipping method.

International Orders
A typical over-seas delivery can take approx 7 to 10 days after dispatch. We use Royal Mail for all dispatches, if you would like to use an alternative shipping service, please contact us.

Need A Special Next Day Delivery?
Contact us via email or phone if you require a Special Next Day (Before 1pm Delivery, option only available in UK)

Want To Arrange Your Own Collection?
Please contact us via email or phone before arranging collection. We may not have the item in stock, or the item may need to be created before collection.

Returns Information

If you're unhappy with your purchase, please let us know. Unless faulty, we'd like this to be within 29 days of purchase.

How do I return an item?
Please send the item back to our company address:

Returns Department
Unit 6 Caxton Hill
SG13 7NE
United Kingdom

Please leave your invoice inside the returning package.

Don't have an invoice? Please leave a note inside the returning package with your name/ address, this will be a reference so we can find and refund your order on our system.

Still unsure? Contact us: Offices are open from 8am-5pm Monday-Friday Call us on: 00 44 (0)1992 537546.